WELCOME TO :: ALDHAM VETERINARY CENTRE
Covid 19 update 14th April 2020
While still operating with limited staff and hours of opening
we have developed an effective system to maintain social distancing
while being able to see the most needy pets .
The government has confirmed that you may travel to the vet during
the lockdown and our governing bodies have increased the scope
of health and medical reasons which we can act upon.
If you are concerned about any medical condition or changes in
your pet that has seemed less immediate over recent weeks we would
ask you to phone the surgery for advice on whether action should
be taken now to prevent further complications as time goes on.
We do not feel that an extended lockdown should put our animals
at greater risk of disease or injury.
Suitable vaccinations and boosters can now be offered if on discussion
with you we feel your pet is at genuine risk during or after the
current lockdown. We would draw your attention to the government's
ban on all but essential travel. Collection of a puppy, kitten
or rabbit is likely to fall into this category unless there are
underlying animal welfare concerns. A puppy or kitten that has
found a new home should be vaccinated appropriately and we are
now in a position to offer this to our clients.
Other non essential procedures such as routine nail clipping remain
under review and cannot be offered at this time but if in doubt
Covid advice updated 27th March 2020
Please read this update in conjunction with previous advice issued
We remain open for essential and emergency cases for our registered
clients but to protect our staff we have had to alternate our
hours between The Forge and Aldham Veterinary Centres .The phone
lines will remain open and will divert to whichever site is working
on that day so whichever surgery you usually attend your call
will be answered . No walk ins are permitted .You must phone and
will be asked to wait outside or in your car with your pet if
the vet needs to see your pet. Only one owner should attend with
We must limit contact with people so our staff will take your
pet into the surgery for examination and will decide on the most
appropriate treatment in these challenging times.
We may not need to see your pet face-to-face to prescribe medication
if the vet feels this is appropriate with the limited information
they can gain from emailed photos/ videos and a phone consultation
which can be arranged by our receptions .This service is only
available to registered clients.
OUR TEMPORARY OPENING HOURS ARE
Aldham 8.30 am - 6.30 pm Monday , Wednesday , Friday
The Forge , Halstead 8.30 am - 6.30 pm Tuesday,Thursday and
8.30am - 11.30 am Saturday
Our out of ours provider Vets Now will be available at all other
We will not be offering elective surgery such as neutering during
crisis and we encourage you to take precautions to keeps bitches
and queens in season away from entire males.
Preventative health is still important at this time as many of
the preventable diseases of cats and dogs could be transferred
to humans especially if they are immunocompromised. It is therefore
essential to prevent worms, fleas and ticks in our patients. Medication
can be ordered remotely by phone and collected without human interaction.
The British Veterinary Association's advice is not to give annual
boosters at this time. We have been assured by the vaccine manufacturers
that a three month delay in your pets annual booster will not
impact your pets health provided some extra precautions are taken.
1 If possible cats in densely populated areas should be kept indoors
but in our rural community this should not be necessary. If you
are self isolating your cat should be indoors too.
2 As social contact is limited for us it should also be for dogs
on walks so the risks of catching kennel cough should be reduced
if they are kept on a lead and of course they will not be going
3 Your dogs leptospirosis protection may reduce slightly as time
goes on but the peak time for risk of this infection is the Autumn.
Spring and summer are safer but you should avoid water courses
and known rat infested areas where possible.
We will prioritise any delayed boosters once it is safe to do
so and we will contact you at the time.
Due to the restrictions on unnecessary travel we do not anticipate
that there will be many new puppies and kittens to vaccinate.
If you have recently taken on a new fur baby please phone the
surgery for advice. The puppy or kitten should be isolated until
such time as we can vaccinate them safely.
Covid 19 Notice
We are still OPEN for business.
As a small independent vet practice we are passionate about our
work and feel privileged you trust us to look after the health
or your pets. Unfortunately Coronavirus may disrupt the way we
work over the coming weeks in order for us to protect our clients
and staff .
We have changed our working patterns to minimise unnecessary human
face to face contact so that our team can stay healthy and the
clinic remain open (unless government guidelines change)
We are asking for your help too.
-Appointments are being staggered to reduce overlap of clients
in the waiting room and consulting times have been lengthened
-We have fewer seats with greater space between plus seats outside
and in a separate room
-If you are particularly vulnerable and would feel more comfortable
waiting in your car, we can come out and collect your pet and
assess him/ her in the clinic without you needing to leave your
-If you or any member of your household are self isolating or
showing signs of infection then please inform our receptionist
at the earliest opportunity . You will be asked not to attend
the clinic but if your pet needs to be seen you will need to arrange
for someone else to bring him/ her here.
-We would ask that only one client presents with a pet where possible
-Please do not request a visit during this crisis as our staff
do not have the training to protect themselves from possible infection
outside the clinic environment nor do we have the protective equipment
-We may be able to treat your pet by gathering information over
the phone and by you emailing pictures or videos to us when requested
.It would be at the vet's discretion whether your pet needs to
be seen at the clinic or medication can be dispensed if needed
.As you will appreciate this may mean lowering our diagnostic
accuracy and we will be making judgement with limited information
thus our liability will be reduced .The RCVS has agreed that such
changes are acceptable
-We may be able to extend medical assessments for a patient on
long term medication who is stable and well controlled . This
will be assessed on a case by case basis.
-If you do have a pet on long term medication ,we would encourage
you to order your next set of medication sooner rather than later
. It is important to keep your pet well and disease free particular
if you are unwell.Already the normal frequency of our deliveries
have been reduced although we are not expecting any drug shortages
at this stage .
-We can post most medications but cannot be responsible for any
delays/ delivery difficulties.
-We will encourage payment payment for services and drugs over
the phone to avoid us handling cash and you spending more time
in the reception area
" Unfortunately we have had to cancel all puppy socialisation
classes for the foreseeable future
" It will be important to have puppies and kittens vaccinated
but if this cannot be done they should be kept in until such time
as we can protect them
" Regrettably we will not be running any nurse clinics including
weighing and worming . Rest assured our nurses will be keeping
in contact and will be able to dispense the products your pets
need to keep them healthy .For Pet Health Plan pets there would
be no financial transaction at the surgery so products can be
collected with minimal contact ( or posted )
" For vaccination boosters there is usually some leeway to
allow late vaccination.Your pet will still be protected and in
theory the exposure risk should be reduced if human activity is
" Therefore don't think boosters have to be given within
days of your reminder .If the crisis is prolonged and a top up
vaccination needs to be given later we guarantee the will be no
additional cost to you.For clarity we will provide a full vaccination
course for the cost of the booster or as part of the pet health
" We may at some stage need to close one or both clinics
to the public and provide a limited emergency service . We will
endeavour to keep our website and Facebook page up to date but
apologise if events out pace this .
Please Stay well and safe .Look after yourselves and your pets
will provide unconditional love and support during the difficult
Nigel and all the team at The Forge and Aldham Vet Clinics
Welcome to Aldham Veterinary Centre, the twin practice to one
of the longest established independent veterinary practices in
the heart of Essex, The Forge Veterinary Centre in Halstead, founded
Aldham Veterinary Centre has been created by vet Nigel Sproule
and his experienced, dedicated team to fulfil their vision to
deliver the Forge Veterinary Centre's expertise and family approach
to stress free caring for pets and owners in the Colchester area.
With kind, highly experienced vets and a dedicated, caring nursing
team, we look forward to welcoming your pet and inviting you to
experience our exceptional all round care coupled with friendly,
personal service at Aldham Veterinary Centre.